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Frequently asked questions about web design and development

How does the web design process work?

Step 1: Fill out request for web design quote / specification form

eMatti's web design / specification questionnaire will take you 15-20 minutes to complete. If you don't like filling-in forms, we would be happy to call you to discuss your needs. Just leave us a message and we'll contact you as soon as we possibly can.

The web design specification process is very important, because the information you provide us, will help us in designing a website that will best suit your business and your objectives. We will call you to discuss your specifications in further detail if needed, to gain a better understanding of your requirements and then submit a formal proposal. Our initial estimate includes 3 revision rounds. Further changes to the specifications will be charged at the normal hourly rate.

From that point, the web development process for a basic informational site can take 10 days to 4 weeks. It could take less or more time, depending on how complicated your requirements are, how quickly you submit the requested material and how quickly you respond to revisions.

On acceptance of our web development proposal, you will be asked to sign a Service Agreement and depending on the financial package you have selected, you will be required to pay a percentage deposit before we can commence working on your project. On receipt of your deposit, we will proceed to Step 2 below.

Step 2: Evaluation of competition and target market

Based on your completed website order form, we will review your competitors' websites and marketing material. We will evaluate what you like and dislike about your competitors' design and direction, and start brainstorming ways to create a superior design that will attract your target market.

Step 3: Gathering content

We will require you to submit all of the content that you will want displayed on your website, either via email, post or courier. This will include all the text copy, your logo file (eps / vector format), and any additional photos or graphics you would like to include in your website.

Step 4: Evaluation and structuring of content

We will then review the content you will submit and make suggestions for the layout and structure of your website, including navigation system, stock photography, etc.

Step 5: Brainstorming design concepts

We normally take about 5-7 days to brainstorm website design concepts based on the decided structure and all information gathered from the website information form and marketing material you submitted.

Step 6: Reviewing design concepts

We will email you a PDF file of the website concepts for you to review. This is your time to review and decide on the website concept that best suits the direction of your company.

Step 7: Revisions to selected concept

Once you have selected the website concept that best suits your company, you may want to revise the layout, colour, font, design, or navigation system make a list of the revisions that you would like implemented and discuss them with us. We will then implement the revisions requested, and send you a second draft, that way you can compare the revisions with the original design. If after, the first set of revisions, you require other revisions, then make another list of revisions for us to implement. This process repeats until you are totally satisfied with your web design.

Step 8: Creation of web pages and inputting content

Once the home page design is finalised, all the main pages that are linked from the home page are created and content is inputted this is when the style sheet and templates are created. The navigation system is linked to the newly created main pages. Then, the working site is uploaded to your your domain.

Step 9: Final review of web pages and navigation system

This is your chance to do one final review of your web's layout, content and navigation system. If you have further changes to make, make a list of revisions you would like implemented and discuss them with us. We will then implement the revisions requested and post the revised website.

Step 11: Uploading your web

When all revisions are made, the entire website is uploaded to your domain on the hosting server. You will need to review your website one final time, before the design process of your website is considered complete.

How much will our website cost?

The price is based on the size and complexity of your website. Once you have completed your website questionnaire, we will review and analyse your completed form and email you an estimate.

What if we need a logo designed?

Since your company's logo design is a very important aspect of your marketing strategy, we would design your logo first, before designing your website.

What is CSS?

A Cascading Style Sheet (CSS) is a file with a set of instructions that tell Internet browsers how to present the content of your website to your web visitors. Style sheets typically include typographical and layout information on how the page should appear, such as fonts, font size, colours, and spacing, etc. This ensures that all your pages are consistent in look & feel.

Why do we need a template?

Templates create consistency for all elements of your website. Having the navigation system and all common elements in the same place throughout your site, makes it easier for your visitors to find information, and makes browsing through your site an enjoyable experience. Also, creating new pages is simple when you have a template to work from. Depending on the various content you have, you may require more than one template.

What is a domain name and how do we get one?

A domain name is a unique name that identifies an Internet site (i.e.: www.companyname.com. eMatti can register your domain name (s) for you. You will need to renew your domain name every 2 years unless you originally register your domain for a longer period of time. A domain name should be registered before the design process begins.

What is web hosting?

A web host is a company that leases space on its server to hold all your website files and displays them on the Internet. A monthly fee is determined, depending on how much server space you require and what other special features you would require, such as how many mailboxes, SSL (secure socket layer for shopping cart to encrypt private information), etc. eMatti prefers hosting sites with its preferred supplier, based on reliability and quality of services.

What are HEX web safe colours?

RGB colour chartWeb safe colours used to be more of a concern than they are now. Many computer users used to only have 256 colour (8 bit) monitor in the past, but this no longer applies. Now, the majority of Internet users have monitors that display thousands or millions of colours. Basically the choice to use web safe colours is determined by your target market, whether or not the majority of your visitors use very old or current systems. Although the colours in the chart shown on the right (click on image to view larger version) are not all the possible variations, they are the variations that will not cause 'dithering' in browsers on most platforms. Dithering is where a colour shade is simulated by using a cross-hatch or other pattern to give the perception of a different colour shade. Therefore, it is recommended you stay with a non-dithered colour whenever possible. You can download a pdf version of those colours, which includes conversions from Pantone to CMYK and RGB web colours.

What are frames?

Frames are a technique used in web pages to divide the page into multiple windows, where each window is called a frame and can contain its own separate page. With frames, often you have one frame acting as a 'control frame' while the others are 'target' frames. In many instances, a few frames will remain static, while the inner frame can be scrolled to view the contents.

There are many reasons not to use frames, and they tend to outweigh the reasons to use them. Several browsers still do not support frame sites. Frames can also interfere with search engine optimization (getting ranked high in search engines). Often, the functionality of frames can be achieved with standard HTML, and is often the better choice.

Do you submit our site to search engines?

Yes, we submit your site to major search engines as part of your web development package.

What is search engine optimisation and web promotion?

Search Engine Optimisation (SEO) involves making your web pages more search engine friendly, so that your website can achieve top ranking. Web developers follow search engine rules when writing code and content on your web pages, according to the criteria that major search engines consider the most important factors in terms of relevance, ensuring that your site is optimised for maximum results. It is recommended that you monitor your website statistics to continuously adjust your web's positioning and include other marketing tools in your online marketing strategy.

Can you update and manage our site for us?

Yes, we can do any updates you require in minimum of 15-minute increments at my normal hourly rate. All client update work orders are treated on a first come first serve basis, unless it's a technical problem that is required to be fixed urgently.

How can we assess our website's performance?

Apart from orders and website feedback you may receive from your website, you can analyse your website's statistics to monitor your site's activity. Ask us for more information.

 
 
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